Declined Transactions

Why Did My Transaction Decline?

Equip-Bid requires a valid credit card upon registration to verify identity.

Transactions are approved/not approved by the card-issuing bank, not Equip-Bid. Equip-Bid works with a processing network that provides various reasons for decline responses. Sometimes these responses are specific such as "Activity Limit Exceeded" or “Insufficient Funds." Other times their responses are generic such as “Do Not Honor" or "Not Approved." The best way to find what is causing the non-approval would be for you, the customer, to contact your card-issuing bank for further clarification on why the card is being declined.

Keep in mind that debit cards usually have a daily spending limit set by your bank. If your bank has a $1,000 limit and you are trying to spend $1,500 (even though you may have more than this in your bank account), it will not go through. You can either call your bank and ask them to extend your spend limit for the day or use another credit card or payment type.

Still can't find an answer? Contact us at support@equip-bid.com and we'll get back to you.