Account Disabled

BIDDER KNOWLEDGE BASE

Why Is My Bidder Account Disabled?

Equip-Bid reserves the right to remove bidding privileges for any user violating Equip-Bid's terms or auction-specific terms.

If your bidding has been disabled, it is most often due to an unpaid invoice. If you discover your bidding privileges have been suspended, please:

  • Check the "Your Invoices" section of your dashboard.

  • If an invoice has been marked as a No-Show, contact the affiliate to make arrangements to pay the invoice and take possession of the assets.

  • If the items are no longer available, it may be possible to have your bidding privileges reinstated after paying a reinstatement fee. Please inquire about this possibility by emailing support@equip-bid.com.

Equip-Bid's policy on bidder reinstatement due to unpaid invoices:

No-Pay/ No-Show Process

1st Time

  • Under $100 invoice - $20 fee.

  • Over $100 invoice - $35 fee + 20% of the unpaid invoice amount.

2nd Time

  • Under $100 invoice - $20 fee.

  • Under $100 invoice - $35 fee to be turned on again, with a final warning.

  • Over $100 invoice - $35 + 20% of the unpaid invoice amount, with a final warning.

3rd Time

  • A third incident or any bidder caught opening a new account will result in a $50 fee with the above warnings or a permanent block from the Equip-Bid site. This is considered fraudulent bidding and is not tolerated.

Prompt payment during the scheduled removal days and complying with auction terms and conditions is required to remain an active user on Equip-Bid.com. If you believe that your bidding has been disabled in error, please contact us.

Still can't find an answer? Contact us at support@equip-bid.com and we'll get back to you.